Shipping Policies and Information
Unkindness Art is a small, local business that strives to provide a fast and pleasant buying experience for our customers! Please be aware of the below store policies:
- We will do our best to ship all orders out within 24-48 hours of receipt. Orders are shipped Mon-Fri.
- Applicable state and federal taxes are collected through Shopify at the time that your order is placed. However, for international orders, please be advised that your country may collect additional customs fees, which the buyer will be responsible for paying.
- Please be sure to provide accurate address information, especially for international orders, to ensure your items can be shipped in a timely manner.
- We ask that you please provide both an email address and a phone number when you place your order, in the event that we need to contact you about your purchase.
- You have the option to choose from a variety of shipping speeds and services. However, we are unable to guarantee the exact date of arrival of any shipment.
- Please be aware that some items may be listed as "pre-order"; these items cannot be shipped immediately. We will do our best to provide an estimated shipping window in the item's description, and will update all buyers when the item is ready to be shipped
- If you have an issue with delivery of your order, please let us know. Although we are not responsible for missing/undelivered packages due to carrier negligence, theft, or otherwise, we will do what we can to assist the buyer on a case by case basis.
Thank you for supporting independent artists! We appreciate each and every order we receive!